Refund Policy

Digital Goods, Delivered Instantly

A Full Reading is a personalized digital product, generated for your question and delivered immediately on screen and by email. Because the product is consumed upon delivery, all sales are generally final.

When We Will Refund You

We will gladly issue a full refund if something went wrong on our side:

• You were charged but never received your reading (on screen or by email);
• You were charged more than once for the same reading;
• A technical failure made your reading unreadable or incomplete.

Write to oracle@theoracleofeast.com within 14 days of purchase with the email used at checkout, and we will make it right.

What We Cannot Refund

We cannot refund a reading because its counsel was not what you hoped to hear — the Oracle speaks as it speaks. Readings are reflective content, not predictions, and disagreement with an interpretation is not a defect.